BuildTheProcess Talk Through Your Process Problem

Keep years of hard‑earned experience from walking out the door.

An AI-driven knowledge capture system that interviews your experts and turns what's stuck in their heads into guides your team can learn from, work from, and build on.

Talk Through Your Process Problem

Installed selectively. Available through qualified inbound requests and referrals.

Trusted by leadership teams at
  • Atlas Asset Management
  • Modern IT
  • City Ventures
  • Northstar Refrigeration
  • JAG Capital Management
  • EPCVIP
  • Integrated Electric
  • BluPax Pharma
  • Superior Plumbing, Heating, Mechanical
  • Y Scouts
  • Best Mechanical Plumbing
  • Poly Craft Industries
  • CSF Exhaust Parts
Before and after

From tribal knowledge to a guide anyone can use.

New people learn by interrupting the busiest person.
New people learn from a guide your busiest expert talked through once.
The same work gets done differently depending on who does it.
Everyone works from the same guide, so the work gets done the same way.
One person becomes the bottleneck for answers.
The work no longer depends on one person.
Losing one valuable team member puts the whole business at risk.
The business keeps running when someone leaves.
Existing manuals are outdated, too long, or ignored.
Guides are short, clear, and easy to find.
How it works

We install the system. Your team runs it for good.

A one-time, 14-day guided implementation. Then we take our hands off the wheel, and the system is yours. No retainer, no ongoing fees to us.

Step 0 · Initial conversation

The Process Problems Call

Bring us the problem. If the system is not the answer, you still leave with direction.

What we cover

  • Where knowledge or decisions are getting stuck
  • What you have already tried
  • Whether your company is a fit, and an honest answer if not
Step 1 · Install

We set it up

We install and test the system in your team's AI workspace.

What you get

  • The system installed and tested where your team works
  • A walkthrough of how your team uses it
  • Your project lead launched into the plan
Step 2 · Plan

Your lead builds the plan

A guided interview maps what to capture first and who owns it.

What you get

  • A prioritized list of processes worth capturing
  • Owners, departments, and realistic effort for each
  • A branded project tracker your team works from
Step 3 · Capture

Your experts talk it through

One real process, one question at a time. The system writes the guide.

What you get

  • A guided interview with one or more of your experts
  • Steps, roles, handoffs, and decisions captured
  • Your first guide, ready to train from and work from
Step 4 · Hand off

You run it from here

We confirm your team can repeat it on every process after this one, then we step out.

What you get

  • Your next three to five processes scheduled
  • Permanent use of the system
  • 30 days of email launch support
Talk Through Your Process Problem
Where it comes from

Everything we've learned, packed into one system.

Now in your team's hands.

12+ years

Since 2014, BuildTheProcess has been capturing how work gets done out of people's heads.

1,500+ client sessions

Each one taught us the right questions to ask and when.

700+ processes

Across industries, roles, and experience levels. Odds are we've captured work like yours.

Adam Schweickert, founder of BuildTheProcess
Why we built it

We did this the hard way first.

We've worked inside growing, owner-led companies, interviewing experts, challenging gaps, clarifying handoffs, and turning tribal knowledge into guides teams could train from.

Writing was never the hard part. Getting reliable knowledge out of the right people was.

Twelve years of trial and error, built into one system. Your team skips the learning curve and starts with what works.

Adam SchweickertFounder, BuildTheProcess

Before you book

Will this work at your company?

The questions owners usually ask before they book.

We've tried to capture this before, and it went nowhere.

Most attempts stall at the same step: getting the knowledge out of the people who have it. That's the part the guided interview does, one question at a time.

Our work is too specialized for this.

The interview doesn't start from a template. It asks your experts about your work, follows up on their answers, and builds the guide from what they say.

We don't know where to start.

You don't need to. A guided planning interview with your project lead maps what to capture first, who owns it, and how long each process will take.

Our experts are too busy, and they won't write anything.

They don't write. They answer questions out loud, and some interviews take about an hour. The system writes the guide.

We're not technical.

You don't need to be. We install and test everything where your team already works and walk your project lead through it. Your experts just answer questions.

Will we be stuck depending on you?

No. You own the system and run it for every process after the first. We install it, get your team going, and step out.

It works best when leadership makes it a priority and one person on your team runs the project. Not sure if that's you? That's what step 0 is for.

BuildTheProcess is available through qualified inbound requests and referrals. Guided implementations begin at $8,500.

Talk Through Your Process Problem

Bring us the problem. We'll tell you what makes the most sense next, even if it isn't our system.