DocuLaunch™
How it Works
The DocuLaunch Program is a structured, strategic system built from years of experience and hundreds of client successes. We know what works and we follow a proven process to get results. This page breaks down exactly how the program works, step by step, so you know what to expect from day one.
Timeline & What to Expect
The Typical DocuLaunch Customer Journey
What you'll see below is the typical journey companies follow when implementing the DocuLaunch Framework through our 90-day program. For most, it takes the full 90 days to achieve complete operational independence with all processes documented and knowledge base implemented. Some move faster, while others need the entire timeframe to fully extract tribal knowledge and build the process mindset.
Along your facilitation and implementation journey, we will track your progress through documented milestones and deliverable completion.
The graphic below also outlines what teams are typically focused on at different points in the journey, giving you a clear picture of how progress unfolds over the 90-day period.
Before DocuLaunch
🤬 You’re Frustrated — So You Start to Research
You've hit the scaling wall that every growing company faces. Critical knowledge walks out the door when employees leave. New hires take weeks to get productive. Your best people have become bottlenecks because everything depends on what's in their heads.
You know process is important, but where do you start? What does good process look like? Can you tackle this internally, or do you need outside help? These are exactly the questions every growing business asks when tribal knowledge starts limiting growth.
Before DocuLaunch
💡 You Discover DocuLaunch & BuildTheProcess
After researching expensive consultants and confusing software tools, you find BuildTheProcess. Maybe through our templates, YouTube, or a referral from another business owner.
You're probably skeptical—can an outside team really understand your unique operation?
After spending some time in the Learning Center, you decide to schedule an Initial Call
Step 1
🙋🏼♂️ We Assess Your Needs & Goals
Your initial call focuses on understanding your challenges, not selling you services. We'll explore where you are today, what operational independence looks like for you, and whether you have the internal expertise and leadership commitment needed for success.
You'll learn about DocuLaunch, meet our team, and get honest advice about fit. Regardless of whether we work together, you'll leave with clear guidance and access to our resources.
Step 2
👷♀️ We Build Your Plan
If we're a fit, we dive deep into your specific operation. You'll share existing documentation and current processes. We conduct a comprehensive review and return with our assessment: what's working, what's missing, and what we can realistically accomplish in 90 days.
We establish your key team members—your Process Champion and Process Owners—and create a transparent plan so you know exactly what to expect.
Step 3
🤝 We Handle All the Setup
We manage all project logistics so you can focus on your business. We schedule working sessions, coordinate with your team, provide templated communications for company-wide rollout, and give you access to our project tracking dashboard.
No scheduling headaches, no confusion about next steps—complete transparency throughout the entire process.
Step 4
🧑💻 We Extract Your Process & Knowledge
Your 90 Days of DocuLaunch begins.
The 90-day transformation begins with hands-on work that turns operational chaos into documented processes.
Live Working Sessions: We work directly with your people to capture tribal knowledge and map processes while training your team to think systematically about operations.
Process Improvements: We identify specific ways to make your processes more efficient—templates, videos, system updates—and track completion through your dashboard.
Team Approvals: Your team reviews and approves each documented process, ensuring total buy-in and alignment across your organization.
Knowledge Base Implementation: We package approved processes into your searchable knowledge base in real-time—you don't wait 90 days to see results.
Step 5
👨🏫 We Train You to Maintain Your Success
With your knowledge base complete, we train your team on maintenance and navigation. You'll receive frameworks for building process culture and maintaining the systematic thinking we've instilled.
We provide 30, 60, and 90-day check-ins to ensure long-term success. Some clients add an onsite celebration workshop to reinforce the transformation across their entire company.
You achieve complete operational independence—scalable processes your team can maintain and improve without external help.
The Result
🚀 Operational Independence & A Scalable Company
The DocuLaunch journey eliminates guesswork around process and removes scalability bottlenecks while training your team for long-term success.
Join the 50+ companies who've made this transformation. Check out our Google reviews, explore our FAQ section, or schedule an initial call to discuss your operational transformation.
“BuildTheProcess brought our team together,
aligned us on on processes and the results speak for themselves.”
Ready to Take Control?
If you're ready to control your operations, stop relying on tribal knowledge, and become a scalable business that doesn't depend on individual contributors, it's time to start your DocuLaunch journey.