Your Company’s
Operational Playbook
Done-For-You in 90 days
Our 90-day DocuLaunch™ system finally gets your processes documented, standardized, and implemented — the work your team has been putting off for years. We do it for you so you can scale with confidence.
Trusted by Growing Companies
The More You Grow, The More it Hurts
You have good people and proven methods, but growth and lack of expertise is exposing flaws in system that hold you back.
Frustrated with the Inability to Scale
You can't clone your best people. As long as knowledge is trapped in their heads, your business growth is capped by their available hours.
Key-Person Dependency
Critical knowledge lives in the heads of a few key people. If they leave, get sick, or go on vacation, work grinds to a halt.
Lacking Accountability
Without clear standards, managers can't coach effectively. You're stuck relying on constant hovering or micromanaging instead of pointing to a defined process
Inconsistent Results
Every team member does things "their way." This leads to mistakes, frustrated clients, and an inability to hold anyone accountable
This is not a Leadership Problem, It’s a Systems Problem
→ Lack of expertise
You are experts at what you do, but documenting processes is a complete different skill. Without a proven methodology for extracting knowledge, internal efforts stall, leaving you stuck.
→ Lack capacity to do this internally
This work only happens when it's time-boxed, prioritized, and driven by a clear process — not squeezed in between meetings.
→ No true plan in place to get this done
Progress requires a dedicated driver with accountability, structure, and a clear end state.
The New Approach:
A Complete Operational System
When these pieces are connected, your operations living running in people’s heads and start running consistently across your company.
This is Exactly What DocuLaunch
Was Built to Do.
We don’t just write documents that sit on a shelf, we facilitate a complete operational transformation in three clear phases.
Step 1
Discovery & Alignment
We audit your current state, identify your most critical processes,
and align your team on the goals for our 90-day engagement.
Step 2
Knowledge Extraction & Playbook Build
Our expert facilitators run live working sessions to extract key knowledge from your team's heads.
We do the heavy lifting of documenting, process mapping, and building your centralized knowledge base.
Step 3
Culture Integration & Handoff
We ensure your new playbook is embedded into your training and management rhythms.
We hand you the keys to a system your team will actually use.
What You Get
At the end of our 90-day engagement, we deliver a complete, searchable knowledge base that acts as the central nervous system for your company.
Process & Knowledge
A Dedicated Team of Process Facilitators
You get a professional team that manages the entire project from start to finish. We handle the scheduling, communication, and heavy lifting, guiding you every step of the way so you can stay focused on your business.
Training
Expert Knowledge Extraction Sessions
We sit down with your subject matter experts in highly structured, live working sessions. Our proven facilitation method allows us to effectively capture the "tribal knowledge" trapped in their heads and turn it into a company asset.
Access
Professional Process Mapping & Documentation
Our team translates your complex workflows into clear, simple, and repeatable process maps and step-by-step guides. We use our proven formats to ensure every process is easy to understand and follow.
Accountability
A Dedicated Team of Process Facilitators
You get a professional team that manages the entire project from start to finish. We handle the scheduling, communication, and heavy lifting, guiding you every step of the way so you can stay focused on your business.
Expert Knowledge Extraction Sessions
We sit down with your subject matter experts in highly structured, live working sessions. Our proven facilitation method allows us to effectively capture the "tribal knowledge" trapped in their heads and turn it into a company asset.
Professional Process Mapping & Documentation
Our team translates your complex workflows into clear, simple, and repeatable process maps and step-by-step guides. We use our proven formats to ensure every process is easy to understand and follow.
The Right Tool for the Job
A fixed, one-time investment to get done in 90 Days — avoiding the hidden costs of inefficiency and lost growth.
The Hidden Cost of Inefficiency
You might be losing more than you think. Small daily distractions and searching for answers add up to massive annual losses. See how much capital you could recover by standardizing your operations.
Customer Testimonial
Northstar HVAC/Refrigeration
🛠️ Commercial HVACR Contractor
📈 100 Employees & Growing Rapidly
The 90 Day DocuLaunch™ Program
Perfect for companies who want to jumpstart their process journey with professional help, while empowering their team to take ownership of their process future.
In 90 days, you’ll have your core processes documented and your team will understand how to use our tools, frameworks, and strategies to eliminate tribal knowledge bottlenecks, standardize your operations, and scale without losing critical information when team members leave.
“We went from chaos to clarity in less than 90 days.”
Rachel Harris, Director of Operations
Open Arms Solutions
⭐️⭐️⭐️⭐️⭐️
“BuildTheProcess brought clarity, structure, and momentum to a project we’d been avoiding for years”
Katrina Webb, Chief of Staff
Second Life Mac
⭐️⭐️⭐️⭐️⭐️
The DocuLaunch™ Program
DocuLaunch is a proven process documentation and knowledge extraction system that works for companies of 20+ employees, in any industry — for becoming the most scalable and operationally sound company in the age of growth.
Choose BuildTheProcess
if you need to:
→ Stop Relying on Tribal Knowledge
that creates bottlenecks and leaves you vulnerable when employees leave.
→ Create Sustainable Operating Procedures
and reduce dependence on individual contributors, institutional memory, and "that's how we've always done it."
→ Build/Train Your Operations Team
to create standardized processes and searchable documentation that drives efficiency.
→ Build a Knowledge Base that Works
turning scattered information into organized, accessible resources that position you as an operationally excellent company.
→ Generate More Consistent Results
for your team, improve process adherence, and reduce training time.
Ready to Take Control?
Let’s talk about it.
During the initial call, we'll dig deep on your most pressing process and operational challenges, get clarity on how they’re affecting your business, and identify a course of action to solve them (whether or not it’s with BuildTheProcess).
Experience More From BuildTheProcess
Recent Insights from our Learning Center
Real Companies.
Real Results.
Trusted by Growing Entrepreneurial Companies
